Payment Terms & Policy
Payment Options
Payments may be made either in full at the time of booking, or via monthly instalments, with all payments completed prior to the event date (final payment due the month before the event).
Cancellations, Refunds & Forfeiture
Due to upfront costs and limited spaces, all payments are non-refundable.
- Deposits are non-refundable under all circumstances
- Cancellations within 7 days of the event may not be eligible for any refund
- No refunds may be issued once a booking is confirmed
- Failure to attend or withdrawal results in forfeiture of place and full amount remains payable
Transfers
You may transfer your booking to another person, subject to prior approval from MindfulWell. All transfer requests must be submitted in writing prior to the event date.
Payment Responsibility
By booking, you agree to complete all scheduled payments (including instalments where applicable) and acknowledge that you remain responsible for the full fee regardless of attendance or cancellation.
MindfulWell® Fee Structure
We offer a tiered pricing model to support accessibility while maintaining the sustainability of this work.
Each tier reflects the same full retreat experience.
We offer a tiered fee structure based on income to support equitable access while maintaining the sustainability of our services. All tiers provide the same full-day retreat experience.
Participants are invited to select the rate that best reflects their current financial position. This is a self-selected model and does not require application or verification.
Access communtiy Rate is intended for those on lower incomes or experiencing financial strain. (limited spots, accessibility-focused)
Standard Rate is suited to those on a stable income
Supporter Rate is for those on higher incomes or with greater financial flexibility, and helps subsidise access for others.
This model is grounded in transparency, fairness, and shared responsibility.
This model is grounded in transparency, fairness, and shared responsibility.